At Carlos Crafts, we are dedicated to ensuring that your orders are carefully packed and delivered to you in a safe and timely manner.

Order Processing

  • All orders are processed once payment and delivery details are confirmed.

  • You will receive a confirmation email with your order details after placing an order.

  • Once shipped, we will send you a notification with tracking information (if available).

Shipping Methods

  • We work with trusted courier and logistics partners to deliver products to your doorstep.

  • Shipping charges, if applicable, will be displayed at checkout before you confirm your order.

Damaged or Missing Items

  • If you receive a damaged package or find an item missing, please contact us within 3 days of delivery at [email protected].

  • We will investigate the issue and arrange a replacement or suitable solution.

International Shipping

  • Carlos Crafts operates worldwide. Shipping costs and handling fees may vary depending on your location.

  • Customers are responsible for any customs duties, taxes, or import charges that may apply in their country.

Contact Us

For any shipping-related inquiries, please reach out to us at:
[email protected]